Privacy Policy

Preface

Eager and its affiliated companies respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have.

About us

Eager and underlying companies such as Boest BV, Cowboys BV, DRIIVN BV, Flik Flak Agency BV.
Address: Vondelstraat 35
Data Protection Officer (DPO): Daniela Wollgarten, Daniela@eager.nl.

We are responsible for the processing of personal data as described in this Privacy Policy.

Definitions

The following terms are used in this Privacy Policy:

• Personal data: Information about an identified or identifiable natural person.
• Processing: Any operation or set of operations on personal data, such as collecting, storing, modifying or deleting.
• Person concerned: The person to whom the personal data relates.
• Controller: Eager and underlying companies, which determine how and why personal data is processed.
• Processor: A third party that processes personal data on our behalf.
• Cookies: Small files stored on your device to improve your user experience.

 

What data do we collect?

We may process the following categories of personal data:

• Identification data: Name, address, email address, telephone number.
• Usage data: IP address, browser data, location.
• Financial data: Payment details.
• Other information: Data provided in contact forms, requests or via campaigns.

Why do we process your data?

We process personal data for the following purposes:

1. The provision of services and products.
2. Communication with applicants, customers and relations.
3. Carrying out marketing activities (such as personalized advertisements via e.g. Meta, TikTok and Google).
4. Analyzing website usage through tools such as Google Analytics.
5. Compliance with legal obligations.

Tools and International Transfers

We use the following tools that may process data outside the EEA:

• Meta (Facebook, Instagram): Marketing and advertising.
• Google Ads and Analytics: Analyzing and optimizing campaigns.
• Typeform: Contact forms and surveys.
• LinkedIn: Campaigns aimed at business users.
• tik tok: Marketing aimed at specific target groups.
• Pinterest: Marketing aimed at specific target groups.
• OpenAI: 

To ensure data protection, we use data protection measures where possible Standard Contractual Clauses (SCCs) and we perform where possible Data Transfer Impact Assessments (DTIAs) from.

Cookie policy

We use cookies to improve your experience. This includes:

• Technical cookies: For basic website functionality.
• Analytical cookies: To improve our services.
• Marketing cookies: To provide personalized advertisements.

You can manage your cookie preferences through your browser settings.

 

How do we secure your data?

We take appropriate technical and organizational measures, including:

• Encryption and pseudonymization of data.
• Access restriction and 2-factor authentication (2FA).
• Regular audits and employee training.

Storage period

We do not retain your data for longer than is necessary for the purposes for which it was collected or as required by law.

Your rights

You are entitled to:

1. Insight: Access to your personal data.
2. Correction: Correction of incorrect data.
3. Removal: Data erasure (right to be forgotten).
4. Limit: Restriction of processing.
5. Objection: Objecting to processing.
6. Transferability: Receiving your data in a structured, commonly used format.

To exercise your rights, please contact us via our DPO.

Complaint

If you have any complaints about the processing of your personal data, you can contact our DPO. You also have the right to lodge a complaint with the Personal Data Authority.

Modifications

We reserve the right to modify this Privacy Policy. Please check this page regularly for updates.

 

Contact

For any questions or requests regarding this Privacy Policy, please contact our DPO at Daniela@eager.nl